Contact Us

Contact us for our assistance in any way you need help. 

BY PHONE:

For Mail-orders - Toll-free 877-653-6455 (877-OLD-MILL) 

For General Information - 865-428-0771

 

BY FAX:

865-774-7192

BY EMAIL:

If you have any questions about an order you've placed or received, an order you need help completing online, or other information about our services or products please contact customerservice@old-mill.com

For questions or comments about the Old Mill Square Shops, Old Mill Restaurant, or Pottery House Restaurant contactguestservices@old-mill.com

BY MAIL:

Old Mill
3344 Butler Street, Pigeon Forge, TN 37863
or
P.O. Box 266, Pigeon Forge, TN 37868