We want you to be totally satisfied with your purchase. If there are any issues with your purchase we are happy to help correct the problem. Please do not return food items. We will gladly refund your money or send you a replacement for any food product with which you experienced a problem. Non-food items may be returned for refund or exchange. Please contact our customer service department toll-free at 877-653-6455 (877-OLD-MILL) within 14 days of delivery, and a representative will assist you with your refund or return.