By Phone:
For Mail-orders - Toll-free 877-653-6455 (877-OLD-MILL) Mon - Sat 9am-8pm
For General information - Toll-free 888-453-6455 Mon - Fri 9am-4pm

By Fax:
1-865-774-7192

By Email:
If you have any questions about an order you've placed or received, an order you need help completing online, or other information about our services or products please contact customerservice@old-mill.com

For assistance from our Corporate Sales and Service Specialist contact sales@old-mill.com

For assistance with wholesale inquiries contact wholesale@old-mill.com

For questions or comments about the Old Mill Square Shops, Old Mill Restaurant, or Pottery House Restaurant contactguestservices@old-mill.com

By Mail:
Old Mill
3344 Butler Street, Pigeon Forge, TN 37863
or
P.O. Box 266, Pigeon Forge, TN 37868

Business Hours:
Business hours 9-8, 6 days a week, closed Sunday

Customer Service:
For questions about your order, call our Mail-order Dept. Toll-free 877-653-6455 (877-old-mill) during regular business hours.
Please notify us of any problems with your order or the web site as soon as possible.