For Mail-orders - Toll-free 877-653-6455 (877-OLD-MILL) Mon - Fri 9am-4pm
For General information - Toll-free 888-453-6455 Mon - Fri 9am-4pm
1-865-774-7192
If you have any questions about an order you've placed or received, an order you need help completing online, or other information about our services or products please contact
customerservice@old-mill.com
For assistance from our Corporate Sales and Service Specialist contact
sales@old-mill.com
For questions or comments about the Old Mill Square Shops, Old Mill Restaurant, or Pottery House Restaurant contact
guestservices@old-mill.com
Old Mill
3344 Butler Street, Pigeon Forge, TN 37863
or
P.O. Box 266, Pigeon Forge, TN 37868
Business hours Mon - Fri 9am-4pm
(Off season & winter hours may vary)
865-429-3463
Daily 7:30am ~ 9:00pm
865-453-6002
Daily 10:30am ~ 9:00pm
865-453-4301
Sunday ~ Thursday 10:00 ~ 8:00pm
Friday & Saturday 9:00 ~ 9:00
865-453-7516
Monday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm
Sunday 9:00am ~ 8:00pm
865-453-4628
Monday ~ Saturday 8:30am ~ 9:00pm
Sunday 9:00am ~ 8:00pm
865-453-1104
Monday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm
Sunday 9:00am ~ 8:00pm
865-428-2044
Sunday ~ Thursday 9:30am ~ 8:00pm
Friday & Saturday 9:00am ~ 9:00pm
865-908-8591
Sunday ~ Thursday 9:30am ~ 8:00pm
Friday & Saturday 9:00am ~ 9:00pm
865-774-2258
Sunday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm
For questions about your order, call our Mail-order Dept.
Toll-free 877-653-6455 (877-old-mill) during regular business hours.
Please notify us of any problems with your order
or the web site as soon as possible.