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  Contact Us

By Phone:
For Mail-orders - Toll-free 877-653-6455 (877-OLD-MILL) Mon - Sat 9am-8pm
For General information - Toll-free 888-453-6455 Mon - Fri 9am-4pm

By Fax:
1-865-774-7192

By Email:
If you have any questions about an order you've placed or received, an order you need help completing online, or other information about our services or products please contact customerservice@old-mill.com

For assistance from our Corporate Sales and Service Specialist contact sales@old-mill.com

For assistance with wholesale inquiries contact wholesale@old-mill.com

For questions or comments about the Old Mill Square Shops, Old Mill Restaurant, or Pottery House Restaurant contactguestservices@old-mill.com

By Mail:
Old Mill
3344 Butler Street, Pigeon Forge, TN 37863
or
P.O. Box 266, Pigeon Forge, TN 37868

Business Hours:
Business hours 9-8, 6 days a week, closed Sunday

Old Mill Square Operating Hours
(Off season & winter hours may vary)

Old Mill Restaurant
865-429-3463
Daily 7:30am ~ 9:00pm

Pottery House Cafe
865-453-6002
Daily 10:30am ~ 9:00pm

Old Mill Creamery
865-453-4301
Sunday ~ Thursday 10:00 ~ 8:00pm
Friday & Saturday 9:00 ~ 9:00

Old Mill Candy Kitchen
865-453-7516
Monday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm
Sunday 9:00am ~ 8:00pm

Old Mill General Store
865-453-4628
Monday ~ Saturday 8:30am ~ 9:00pm
Sunday 9:00am ~ 8:00pm

Pigeon River Pottery
865-453-1104
Monday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm
Sunday 9:00am ~ 8:00pm

Farmhouse Kitchen
865-428-2044
Sunday ~ Thursday 9:30am ~ 8:00pm
Friday & Saturday 9:00am ~ 9:00pm

Pigeon River Potting Shed
865-908-8591
Sunday ~ Thursday 9:30am ~ 8:00pm
Friday & Saturday 9:00am ~ 9:00pm

Old Mill Toy Bin
865-774-2258
Sunday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm

Customer Service:
For questions about your order, call our Mail-order Dept. Toll-free 877-653-6455 (877-old-mill) during regular business hours.
Please notify us of any problems with your order or the web site as soon as possible.

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Old Mill - PO Box 266, Pigeon Forge, TN 37868
1.877.653.6455 for Mail-orders