The Old Mill

By Phone:
For Mail-orders - Toll-free 877-653-6455 (877-OLD-MILL) Mon - Sat 9am-8pm
For General information - Toll-free 888-453-6455 Mon - Fri 9am-4pm

By Fax:
1-865-774-7192

By Email:
If you have any questions about an order you've placed or received, an order you need help completing online, or other information about our services or products please contact

For assistance from our Corporate Sales and Service Specialist contact

For assistance with wholesale inquiries contact

For questions or comments about the Old Mill Square Shops, Old Mill Restaurant, or Pottery House Restaurant contact

By Mail:
Old Mill
3344 Butler Street, Pigeon Forge, TN 37863
or
P.O. Box 266, Pigeon Forge, TN 37868

Business Hours:
Business hours 9-8, 6 days a week, closed Sunday

Old Mill Square Operating Hours
(Off season & winter hours may vary)

Old Mill Restaurant
865-429-3463
Daily 7:30am ~ 9:00pm

Pottery House Cafe
865-453-6002
Daily 10:30am ~ 9:00pm

Old Mill Creamery
865-453-4301
Sunday ~ Thursday 10:00 ~ 8:00pm
Friday & Saturday 9:00 ~ 9:00

Old Mill Candy Kitchen
865-453-7516
Monday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm
Sunday 9:00am ~ 8:00pm

Old Mill General Store
865-453-4628
Monday ~ Saturday 8:30am ~ 9:00pm
Sunday 9:00am ~ 8:00pm

Pigeon River Pottery
865-453-1104
Monday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm
Sunday 9:00am ~ 8:00pm

Farmhouse Kitchen
865-428-2044
Sunday ~ Thursday 9:30am ~ 8:00pm
Friday & Saturday 9:00am ~ 9:00pm

Pigeon River Potting Shed
865-908-8591
Sunday ~ Thursday 9:30am ~ 8:00pm
Friday & Saturday 9:00am ~ 9:00pm

Old Mill Toy Bin
865-774-2258
Sunday ~ Thursday 9:00am ~ 8:30pm
Friday & Saturday 9:00am ~ 9:00pm

Customer Service:
For questions about your order, call our Mail-order Dept. Toll-free 877-653-6455 (877-old-mill) during regular business hours.
Please notify us of any problems with your order or the web site as soon as possible.